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Q & A

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How long does it take to recieve my order?

Our belts are handmade after we receive an order. Orders will ship in 6-7 business days from when they are placed. We ship all orders US Priority Mail 2-3 day delivery. 

What size should I order?

Please refer to our size guide page to select your ideal fit.

Can I return or exchange my belt?

Absolutely! Please contact us by submitting your return or exchange on our returns page within 14 days of receiving your order. We will respond within 24-48 hours via email. 

Please note- the customer is responsible for return shipping.

Why does my letter say PREORDER, or why is my letter not available?

If you are not able to order your letter, or if your letter says PREORDER beside it, it is currently sold out. 

If you see PREORDER, you can still place your order now, and we will ship your belt(s) as soon as possible. Please see the item description for estimated delivery time.

My belt is showing scratches, help?

Because we use a natural top grain leather, scratches and scuffs are organically going to happen as part of everyday use. To help preserve the leather you can buff with a shoe polish to help blend in the wear and restore luster.